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Wednesday, April 27 • 11:30am - 1:00pm
CIO Gala Luncheon - Creating a Frictionless Customer Experience Through Technology

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As emerging technologies like AI reshape the digital landscape, businesses are exploring new ways to create smart, engaging and frictionless digital customer experiences. Hear about “real” success stories versus hype-trend during this interactive discussion from peers innovating around new developments in this world.  
  • What investments are being made now for a frictionless environment?
  • Early success stories in digitally enhancing the customer experience
  • Benefits of connecting your enterprise to the customer (internal and external)

Speakers
avatar for Blake Holman

Blake Holman

Chief Information Officer, BBG, Inc.
Blake Holman is currently Chief Information Officer at BBG, Inc.  Previously Chief Information Officer at St. David’s Foundation in Austin, Texas.Blake has over 30 years of experience leading Information Technology Strategy, Development and Operations for several public and private... Read More →
avatar for Mike Anderson

Mike Anderson

Chief Digital & Information Officer, Netskope
Mike Anderson serves as Chief Digital and Information Officer for Netskope. Over the past 25 years, he has built and led high-performing teams across various disciplines, including sales, operations, business development, and information technology. He joined Netskope from Schneider... Read More →
avatar for Ravi Malick

Ravi Malick

Global CIO, Box


Wednesday April 27, 2022 11:30am - 1:00pm CDT
Room 18CD